Terms & Conditions – vipph16

1 Acceptance of Terms

By creating an account on vipph16, logging in, making a deposit, or participating in any game or promotion offered through the platform, you unconditionally accept these Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

These Terms apply to all users of the vipph16 platform, including registered players, visitors, and any person who accesses the website in any capacity. Your continued use of vipph16 following any update to these Terms constitutes your acceptance of the revised Terms.

vipph16 reserves the right to modify, update, or replace any part of these Terms at any time. Material changes will be communicated to registered players via the email address on file or through a prominent notice on the platform. It is your responsibility to review these Terms periodically.

2 Eligibility

To register and use the vipph16 platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age at the time of registration, in accordance with Philippine gaming laws and PAGCOR regulations applicable to casino-style online gaming.
• You must be a natural person with full legal capacity to enter into binding contracts under the laws of the Republic of the Philippines or your country of residence.
• You must not be a resident of, or physically located in, any jurisdiction where online gambling is prohibited by applicable law.
• You must not be an employee, contractor, director, officer, or agent of vipph16, nor an immediate family member of any such person.
• You must not have been previously excluded, suspended, or banned from the vipph16 platform or any affiliated platform.
• You must not be registered on any self-exclusion list maintained by PAGCOR or any other recognized gaming regulatory authority.

3 Account Registration

Each player may hold only one (1) registered account on vipph16. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, or devices — is strictly prohibited and constitutes a material breach of these Terms.

When registering, you agree to provide accurate, current, and complete information. You must promptly update your account information if any details change. vipph16 shall not be liable for any loss or inconvenience arising from your failure to maintain accurate account information.

You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. Any activity conducted through your account — whether authorized by you or not — is your sole responsibility unless you have notified vipph16 of unauthorized access in writing without undue delay.

vipph16 reserves the right to refuse registration, suspend, or permanently close any account at its sole discretion, including where it suspects that the information provided is false, misleading, or incomplete, or where it has reason to believe that the player poses a risk of fraud, money laundering, or other prohibited conduct.

4 Deposits & Withdrawals

vipph16 supports deposits and withdrawals via the following payment channels available to Philippine players: GCash, PayMaya, BPI, BDO, and Metrobank. Additional payment methods may be made available from time to time at vipph16's discretion.

The minimum deposit amount is ₱50. Minimum and maximum withdrawal amounts are as specified in the platform's cashier section and may be updated periodically. All transactions are denominated in Philippine Peso (PHP).

• Deposits are credited to your vipph16 account balance upon successful confirmation from the payment provider. vipph16 is not responsible for delays caused by third-party payment processors.
• Withdrawals are processed to the same payment method used for the original deposit, where technically possible, as part of our anti-money laundering controls.
• Withdrawal requests from fully verified accounts are processed within the same business day, subject to standard processing times of the receiving financial institution.
• vipph16 reserves the right to conduct additional verification checks before processing any withdrawal, particularly for large amounts or where unusual account activity is detected.
• Funds deposited into your vipph16 account may only be used for gaming purposes on the platform. Deposits are not investments and do not accrue interest.

5 Bonuses & Promotions

vipph16 may offer bonuses, free spins, cashback rewards, and other promotional incentives to registered players from time to time. All bonuses are subject to the specific terms and conditions published alongside each promotion, which form part of these Terms.

• Bonus funds are credited to a separate bonus balance and are subject to wagering requirements before they can be converted to withdrawable cash. The applicable wagering multiplier will be stated in the promotion's specific terms.
• Unless otherwise stated, bonuses must be wagered within the validity period specified. Unused bonus funds will expire automatically at the end of the validity period.
• vipph16 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice, provided that any bonus already accepted and in active use will be honoured under the terms applicable at the time of acceptance.
• Players who are found to be abusing bonus offers — including through the use of multiple accounts, coordinated betting patterns, or exploitation of system errors — will have their bonuses forfeited and their accounts may be suspended.
• Bonuses are intended for personal recreational use only and may not be transferred between accounts.

6 Game Rules & Fair Play

All games available on vipph16 — including slots, live casino games, instant games such as Mines Grand, fishing games, and card games — operate using certified Random Number Generator (RNG) technology. RNG systems used on the platform are independently tested and certified to ensure fair and unpredictable outcomes.

By participating in any game on vipph16, you acknowledge and accept that:

• The outcome of all games is determined by chance, and past results have no bearing on future outcomes.
• The house edge applicable to each game is disclosed within the game's information panel. vipph16 does not manipulate game outcomes in any way beyond the published return-to-player (RTP) parameters.
• In the event of a technical malfunction, disconnection, or system error during a game round, vipph16's decision regarding the outcome of the affected round shall be final, subject to review by our technical team.
• Winnings resulting from a software error, misconfiguration, or any other technical fault that produces an outcome inconsistent with the game's published rules may be voided at vipph16's discretion.

7 Prohibited Conduct

The following conduct is strictly prohibited on the vipph16 platform. Engaging in any of the following may result in immediate account suspension, forfeiture of balances, and referral to law enforcement authorities where applicable:

• Registering more than one account, or registering on behalf of another person without their explicit consent.
• Providing false, misleading, or fraudulent information during registration or at any subsequent point.
• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the platform or gain an unfair advantage in any game.
• Engaging in collusion with other players, including coordinating bets or sharing information to manipulate game outcomes.
• Exploiting software bugs, glitches, or errors for financial gain. Any such exploitation must be reported to vipph16 support immediately upon discovery.
• Using the platform for any purpose connected to money laundering, fraud, or any other criminal activity.
• Attempting to reverse-engineer, decompile, or otherwise tamper with any part of the vipph16 platform, software, or infrastructure.
• Harassing, threatening, or abusing vipph16 staff or other players through any communication channel.

8 Responsible Gaming

vipph16 is committed to promoting responsible gaming practices among all players. We believe that gaming should remain a form of entertainment and never become a source of financial or personal harm.

The following responsible gaming tools are available to all registered vipph16 players directly from their account dashboard:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending.
• Session Time Reminders: Receive notifications after a set period of continuous play.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Reality Checks: Periodic on-screen reminders of your session duration and net gaming activity.

If you believe you or someone you know may have a gambling problem, we encourage you to seek help. vipph16 supports PAGCOR's responsible gaming initiatives and encourages players to make use of available support resources. You may also contact our support team at any time to activate any of the above tools or to discuss your account.

9 Intellectual Property

All content on the vipph16 platform — including but not limited to the website design, graphics, logos, game interfaces, text, software, and trademarks — is the exclusive intellectual property of vipph16 or its licensed content providers and is protected under applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the vipph16 platform solely for your personal, non-commercial gaming purposes. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any content from the platform without prior written consent from vipph16.
• Use any vipph16 trademarks, logos, or branding in any manner that could cause confusion or imply endorsement.
• Create derivative works based on any content found on the platform.

10 Limitation of Liability

To the fullest extent permitted by applicable law, vipph16 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the platform, including but not limited to:

• Loss of funds resulting from unauthorized access to your account due to your failure to maintain the security of your login credentials.
• Interruptions to service caused by scheduled or emergency maintenance, technical failures, or circumstances beyond vipph16's reasonable control.
• Losses arising from your reliance on information published on the platform, including game odds, promotional terms, or account balance displays that may be subject to technical error.
• Any loss or damage arising from your violation of these Terms.

Nothing in these Terms shall limit vipph16's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under Philippine law.

11 Privacy & Data Protection

vipph16 collects, processes, and stores personal data in accordance with our Privacy Policy, which is available at vipph16.app/privacy-policy. By registering on the platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

vipph16 implements industry-standard security measures, including SSL encryption and multi-factor authentication options, to protect your personal and financial data. However, no method of electronic transmission or storage is completely secure, and vipph16 cannot guarantee absolute data security.

Your personal data will not be sold to third parties. It may be shared with regulatory authorities, payment processors, and identity verification providers as required to operate the platform and comply with applicable law.

12 Amendments to These Terms

vipph16 reserves the right to amend, update, or replace these Terms & Conditions at any time. The most current version of these Terms will always be available at vipph16.app/terms-conditions, with the effective date clearly indicated at the top of the document.

Where changes are material — meaning they significantly affect your rights or obligations as a player — vipph16 will provide reasonable advance notice via the email address registered to your account or through a prominent notice on the platform. Your continued use of vipph16 after the effective date of any amendment constitutes your acceptance of the revised Terms.

If you do not agree to any amended Terms, you must stop using the platform and may request the closure of your account by contacting our support team.

13 Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

Any dispute, claim, or controversy arising out of or relating to these Terms, or the breach, termination, enforcement, interpretation, or validity thereof, shall first be submitted to vipph16's internal dispute resolution process. Players must contact our support team in writing and allow a minimum of fourteen (14) calendar days for vipph16 to investigate and respond before escalating the matter further.

If a dispute cannot be resolved through internal channels, it shall be subject to the jurisdiction of the appropriate courts of the Republic of the Philippines, or referred to PAGCOR's dispute resolution mechanisms where applicable under Philippine gaming regulations.

14 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of the vipph16 platform, please contact our support team through the live chat feature available on the platform, or reach us by email. Our support team is available 24 hours a day, 7 days a week.

Email (plain text — not a link):

For responsible gaming support, account self-exclusion requests, or to activate deposit limits, please contact our support team directly via live chat on the platform. These requests are handled as a priority.